Support & FAQ
1. Do you offer a Free plan?
Yes. Our app is completely free.
2. How does the app change prices and apply discounts?
The app automatically changes the Price and Compare at price fields of products/variants in the same way as manual editing in the store’s admin panel, but much faster.
3. Does it change the store theme?
The app does not interact with the store theme in any way.
4. What products does the app discount apply to? When?
The app discount applies to products/variants that are campaign targets at the time the campaign is activated.
For example, if the campaign target is a specific collection, then discount is applied to products that belong to this collection at the time the campaign is activated.
The app changes the prices of products/variants only at the time of activation or deactivation.
5. What if I add more products to the app's campaign publication?
As long as the campaign is unpublished, adding a product or removing a product won’t matter (prices and discounts won’t change). We allow you to add up to 10 products to a campaign
6. How are discounts applied to products that belong to multiple active discount campaigns?
Some products can be targeted for multiple discount campaigns, but only one discount can be applied to a product/variant. Discounts from different campaigns do not stack.
If at the time of campaign (B) activation a product/variant already had an active discount from another campaign (A), then this product/variant will override and the discount of the current campaign (A) will be replaced with the discount of the new campaign. Unpublish the previous campaign (A) won’t apply the discount of the new campaign (B).
7. What happens if I edit and publish a discount campaign?
You can’t edit when a campaign is published with the status: “On-going”.
8. Do I need to do something before deleting the app?
The app doesn’t interact with the store theme in any way, so you don’t need to remove any code from the store theme.
However, before deleting the app, you should unpublish all discount campaigns, otherwise the prices will remain unchanged in your store.
9. Does it affect my store speed?
Does not affect the appearance of the store, does not affect store speed, no coding skills are required, and easy to get along with other apps
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